Privacy Policy

Privacy Policy for The SW Directory

Effective Date: 11/12/2024 

Last Updated: 11/12/2024

Welcome to The SW Directory. At The SW Directory, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, theswdirectory.com or use our services.

By using our Site and services, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect information to provide and improve our services, communicate with users, and enhance user experience. This includes:

     a. Personal Information You Provide to Us

- Registration Information: Name, email address, professional title, contact number, profile photo, and any other information you voluntarily provide when creating an account.

- Billing Information: When subscribing to paid services, we collect billing details, such as credit card information, billing address, and other financial information needed to process payments.

      b. Information Collected Automatically

-Usage Data: Information about your interactions with our Site, including pages visited, time spent, clicks, and referring pages.

- Device and Browser Information: Data about the device and browser you use to access our Site, including IP address, operating system, and browser type.

- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze how you use our Site.

      c. Information from Third Parties

We may receive additional information about you from third-party partners, such as social media platforms, if you choose to link those accounts with The SW Directory.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- Providing Services: To facilitate connections between social workers and clients, process payments, and manage user accounts.

- Improving Our Services: To enhance, personalize, and expand our Site and services based on user feedback and usage data.

- Communication: To send account updates, marketing emails (with your consent), customer service responses, and administrative notifications.

- Compliance and Security: To comply with applicable legal obligations, prevent fraud, and protect the safety and security of our users and the Site.

3. How We Share Your Information

We may share your information with:

- Business Partners: With third parties that assist us in delivering our services, such as payment processors, email service providers, and analytics partners.

- Public Profiles: If you create a public profile on The SW Directory, other users may see your profile information, including name, professional title, profile photo, and contact information.

- Legal Compliance: When required by law or to protect the rights, property, or safety of The SW Directory, our users, or the public.

- Corporate Changes: In connection with a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred or disclosed as part of that transaction.

4. Your Choices and Rights

You have the right to:

- Access and Update: Access, correct, or update your personal information directly through your account or by contacting us.

- Opt-Out: Opt-out of receiving promotional emails by following the unsubscribe link in our emails or by contacting us directly. Note that we may still send non-promotional emails related to your account or services.

- Data Deletion: Request the deletion of your account and personal information, subject to our legal obligations.

To exercise these rights, please contact us at legal@theswdirectory.com.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our Site.

Types of Cookies We Use:

- Essential Cookies: Necessary for basic functionality and site security.

- Analytics Cookies: Used to gather data on site usage and improve user experience.

- Marketing Cookies: Used to provide personalized ads and marketing content.

6. Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, and alteration. However, please note that no data transmission over the internet or storage method is 100% secure.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of third-party sites you visit.

8. Children’s Privacy

The SW Directory does not knowingly collect information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the updated policy on this page and revise the “Effective Date.” If there are significant changes, we will notify you via email or a prominent notice on the Site.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: legal@theswdirectory.com 

Thank you for trusting The SW Directory. We are committed to protecting your privacy and working to maintain transparency about how we handle your data.